Are you under 18 years of age?

Mind Matters Surrey is only able to support those over the age of 18.

If you are under the age of 18 you can still get help via Mindsight Surrey CAMHS, the health and social care partnership for children and young people with mental ill-health and learning disabilities living in Surrey.

  • Referrals can be made by all health, social care and education practitioners.
  • All children and young people need to be registered with a GP in Surrey to be referred to Mindsight Surrey CAMHS

Are you a young person in need of help in a crisis?

If you need, urgent, life threatening medical help please call 999. 

If you urgently need medical help or advice but it’s not a life-threatening situation, you can call 111, make an urgent appointment with your GP or you can call the Mental Health Crisis Helpline: 0800 915 4644.

This a telephone service offering support to anyone in Surrey and North East Hampshire experiencing a mental health crisis. Lines are open 24 hours, 7 days a week. You don’t need to book an appointment and calls are free of charge.
Your call will be answered by one of our trained call handlers who are experienced in working with people with mental ill-health. They will help you access the support you may need. This may involve speaking to a qualified mental health practitioner such as a social worker or occupational therapist.
Mental Health Crisis line is available on: 0800 915 4644
If you have speech or hearing difficulties, you can contact the line through:
SMS text: 07717 989024
the Next Generation Text Service by dialing 18001 0800 915 4644 from your text phone or smartphone app

CYP Safe Havens

The CYP Havens offer a safe place for 10-18 year olds to talk about their worries and mental health in a confidential, friendly and supportive environment.

At each of the CYP Havens you will need to press a button or bell to enter. A member of the team will let you in to a child and young person friendly space inside. There are lots of places to have a confidential chat, as well as opportunities to take part in group activities such as crafts. There are facilities for you to get a drink too if you would like one!

You don’t have to call first or book an appointment; you can simply turn up during our opening times, which can be found on our website:

CYP Haven Guildford
CYP Haven Epsom
CYP Haven Staines
CYP Haven Redhill