What we do

Mind Matters Surrey IAPT (Improving Access to Psychological Therapies) is a talking therapy service for adults (18+) registered with a GP in Surrey. We provide quick and easy access to our talking therapies, in line with individual needs and best practice (NICE Guidelines, The National Institute of Health and Clinical Excellence).

We can help you:

  • Talk about your difficulties in a non-judgmental and supportive environment
  • Gain a new understanding of your difficulties and develop new ways of coping

We help people with common mental health problems, including:

  • Anxiety
  • Stress
  • Excessive worry
  • Panic attacks
  • Depression (including pre and post-natal)
  • Obsessive compulsive disorder
  • Phobias (including social anxiety disorder or social phobia)
  • Post-traumatic stress disorder
  • Health anxiety
  • Eating disorders (mild to moderate)
  • Coming to terms with a physical health difficulty
  • Going through a difficult period or life transition e.g. retirement

You can read more about our inclusion criteria here.

    Our experienced staff listen without judging and help you find ways to address your concerns and feel better about yourself.

    This video, created by Greater Manchester Health and Social Care Devolution, explains more about talking therapies. Subtitles in Arabic, Bengali, Mandarin or Urdu are available by clikcing the menu icon, top left.


    If you think we can help you please refer yourself to our service either online, by telephone , or speak to your GP. This list details which GP practices we accept referrals from.

    If we receive a self-referral, or referral from your GP (or other health care professional) we will check to make sure you are suitable for our service.

    We aim to process referrals within three working days.


    The assessment will be conducted over the telephone - or occasionally (depending on your preferences and individual needs) face to face. During the assessment, we will explain the confidentiality policy and you will be asked to complete a series of questionnaires (Minimum Data Set) either online or by hand before your appointment. You will then have an opportunity to discuss the difficulties you have been experiencing and we will ask routine questions regarding your safety.

    With all this information, and also taking into account your preferences, we can together make an informed decision on the best course of treatment. This may be within our service or you may be appropriate for another service. We can also discuss additional resources and support which may involve local voluntary organisations to ensure that we can facilitate holistic care.

    At the end of the assessment, you will have an opportunity to ask any questions you may have.